14 September 2006

Smiles All Round For Mandarin Oriental

News that one of our favourite hotels bagged a prestigious Fast Company Customers First Award (one of only six companies worldwide in any sector to do so) brings a smile to our faces here at Smile Conference Central.

Mind you, we’re not too surprised that the plaudits keep coming in for David Spooner and his colleagues at Mandarin Oriental – their legendary customer care is one of the reasons we invited David to join us on the 10th.

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